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Ecommerce Fulfillment Services

At the Service Center, we handle your ecommerce fulfillment services with the utmost percision and highest level of efficiency possible. We are a strategic partner focused on your business growth and building your brand. The Service Center provides fulfillment mastery from the complex to the simple, scalable storage options, online invnetory control and reporting, API integration, a proven transportation network and unparalleled customer service.

Ecommerce Fulfillment Mastery

We provide inventory control and fulfillment services to ecommerce sellers, like yourself, that are tailored to fit the needs of your business, not ours. We are known as "small package experts," featuring design and build for every size of package, including complex multi-SKU kits. Essentially, we handle the storage and logistics while you run the store. All it takes is the delivery of your products to our central warehouse to be up and running. Orders will automatically be packed and shipped to your customers based onyour specifications. Packing inserts with branded materials are included, at your request.

Our conscientious team assembles thousands of kits every day. We can handle menu-driven point of sales; serialized assembly and lot control; multi-component and multi-version; retailer-specific; membership fulfillment; subscription boxes; and many other variations. Our services are competitively priced for ecommerce business and startups. Whatever your budget may be, our flexible services will maximize your savings while providing you with the highest quality of fulfillment service.

Our ecommerce fulfillment services include:

  • Flexible per-order pricing
  • Single carton and pallet shipments
  • Simple setup process
  • Phone, web chat and email support
  • Domestic and international shipments
  • Real time inventory tracking and order status

Reliable pick-and-pack services are only the beginning. Successful ecommerce today means managing your inventory in real-time with access to your data 24/7. Our IT team's years of experience will also provide you with a seamless integration with your current ecommerce shopping cart or platform. We have experience working with many kinds of industries including apparel, consumer goods, books, CD/DVD and other electronics, nutraceutical and international business.

Scalable Storage

With more than 115,000 square feet of safe, clean warehouse space, strategically located in Houston, we have room for you now -- and as you grow. More than 6,000 pallets of materials and products are bar coded for quick picking and inventory control. Secured storage areas are camera monitored 24/7.

Importantly, you pay only for the space you use.

FBA Fulfillment Preparation

FBA, of Fulfillment by Amazon, are fulfillment services that take advantage of Amazon's ecommerce marketplace channel, one of the largest in the world. The Service Center will help you prepare your inventory for FBA by offering services such as repackaging SKUs and labeling products with barcodes. We make sure that FBA requirements are met 100% of the time, Giving you exceptional service without any technical headaches.

Our FBA fulfillment services include:

  • Quality control
  • Repackaging and labeling
  • Photo documentation
  • Boxed and set units
  • Large variety of product preparation

Shipping and Carrier Network

Due to our significant shipping volume, we can share our freight discounts with you. We ship via all major carriers including US Postal Service, UPS, FedEx, DHL, Smart Post, etc. as well as the major truck lines. The Service Center has been a USPS-certified mail site since 1983. Our team includes postal experts onsite to ensure effective individual address verification, as well as list processing, CASS certification, and sorting for maximum postal discounts.

Our central shipping point is strategically located near the Port of Houston, which means efficient access to destinations in Mexico, the U.S. and Canada, as well as shipments around the world.

While we are experts in small parcel shipping, we manage the complete supply chain, regularly shipping by pallet, less than truckload (LTL) and full truck loads.

When you need it, expedited same-day shipping can be done.

Talk to us about your shipping and freight strategy. Our logistics experts can help design your program to manage your spend and optimize outcomes.

Membership and Subscriptions

Many growing ecommerce brands seek to take advantage of membership and subscription fulfillment. We appreciate the special need for careful packaging with proper arrangement, backed by warehouse receiving, inspecting, and inventory management.

API Integration

Powerful software is at the core of accurate ecommerce. From order capture to confirmation of shipment to delivery tracking, each step of the fulfillment process is tracked and visible.

Our proprietary data systems give you complete transparency into the fulfillment process and your inventory levels. Our dashboard includes more than 100 standard reports that allow you to view inventory velocity and shipping patterns.

Our developers can plug in a prebuilt or custom-written API to your existing shopping cart for seamless integration with your website. All integrations are PCI-compliant and email shipping confirmations with a carrier tracking link are standard.

Talk to us about your specific needs. We can select an existing tool for integration or develop the right custom integration solution for you. Our in-house development team is ready when you are.